Eshnav Help Desk Solution – IBM Products, our Expertise
Eshnav Service Desk solution based on IBM Tivoli provides enterprise class IT Service Desk functionality in an integrated, cost effective package; it can be rapidly deployed and requires less IT skills.
Now we offer:
- A pre-integrated service management package that can be deployed and maintained with less IT skills.
Provides monitoring, alerts and reports on the performance and availability of your IT Infrastructure.
- Provides pre-defined forms and tools for automating IT processes.
- An integrated solution of hardware, software and most important – Eshnav design, implementation and service
Basic Package Includes:
- Tivoli Service Automation Manager to manage 30 Servers.
- Tivoli Service Request Manager for 10 service desk personnel.
- Lotus Foundations license.
- IBM X-Series Server.
- 200 Hours of our experts team for design, implementation, fine-tuning and support.
Act Now! Financing rates starting at $199 per service desk agent per month for 48 mos., subject to IBM Global Financing approval.