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Tivoli Service Automation

Eshnav Help Desk Solution – IBM Products, our Expertise

תמונה 1Eshnav Service Desk solution based on IBM Tivoli provides enterprise class IT Service Desk functionality in an integrated,  cost effective package; it can be rapidly deployed and requires less IT skills.

Now we offer:

  • A pre-integrated service management package that can be deployed and maintained with less IT skills.
    Provides monitoring, alerts and reports on the performance and availability of your IT Infrastructure.
  • Provides pre-defined forms and tools for automating IT processes.
  • An integrated solution of hardware, software and most important – Eshnav design, implementation and service
    Basic Package Includes:

    • Tivoli Service Automation Manager to manage 30 Servers.
    • Tivoli Service Request Manager for 10 service desk personnel.
    • Lotus Foundations license.
    • IBM X-Series Server.
    • 200 Hours of our experts team for design, implementation, fine-tuning and support.

Act Now! Financing rates starting at $199 per service desk agent per month for 48 mos., subject to IBM Global Financing approval.